Let your dealers order, see their balance,
never miss a campaign.
One login for your dealers and distributors: their own price list, live stock, B2B ordering, account statements and DBS/credit limits, campaign center, warranty and returns. Orders land in the ERP by themselves; balance questions no longer tie up accounting. On web and mobile, in the dealer's own language.
Pricing, orders, accounts and campaigns in one portal
The dealer orders from the portal on its own terms; the engine checks the credit limit, routes to approval, transfers to the ERP and shows the shipment to the dealer. Sales and finance handle the exceptions.
Dealer-specific price lists and B2B orders
Every dealer sees its own segment's prices, discounts and live stock; cart, quick order (by code/Excel), reorder. Minimum-order and case rules are built into the form.
"Platinum segment · 12% discount · 148,600 TL"Accounts, statements, DBS/credit limits
Balance, due dates, open invoices and statements on the dealer's screen; DBS/credit limit from the ERP in real time. Orders over the limit go to approval and the dealer sees why.
"Limit 400,000 TL · 71% used · 2 overdue"Campaigns, announcements and materials
Campaign publication by segment and region, participation tracking, price list and catalog distribution; read/downloaded status flows back to marketing.
"November campaign · 214 dealers · 87 joined"Warranty registration and returns (RMA)
The dealer registers a warranty by serial number; return requests arrive with photos and reasons; approval, return invoice and return shipping label in the same flow.
"RMA-0412 · 3 items · approved · label created"Targets, incentives and dealer scorecard
Period target, achievement, campaign points and earned incentives are visible to the dealer; sales management compares scorecards by region and segment.
"Q4 target 84% · incentive tier 2"Dealer support requests
Pricing, shipment, invoice and product questions arrive as tickets; assigned to the right team, SLA tracked, history kept on the dealer card.
"Shipment question · regional sales · answered in 4 hours"The journey of a dealer order
A representative flow: from dealer login to the statement, which step the portal does automatically and where sales or finance decides. The same skeleton applies to return and warranty requests.
- Dealer logged in and filled the cart
The purchasing lead at Yapı Market A.Ş. logged in from mobile; 14 lines and a 148,600 TL cart with the Platinum price list and live stock. The case-multiple rule rounded two lines automatically. - Credit limit checked
The portal pulled the account from the ERP: limit 400,000 TL, 71% used, 108% after this order. The over-limit rule routed the order to the "regional sales approval" step; the dealer saw the reason on screen. - Regional sales manager approved
From the Teams notification, together with the dealer's payment commitment note on the 2 overdue invoices; reason "collection planned next week". Recorded with a timestamp in the audit trail. - Order transferred to the ERP
The approved order became a sales order in the ERP (SO-2026-5531); stock was reserved, an order confirmation e-mail and portal notification went to the dealer. - Warehouse shipped
The warehouse team prepared 2 cases; the carrier integration wrote the tracking number on the order. The dealer saw the "in transit" status and estimated delivery in the portal. - Invoice and statement updated
The ERP invoice landed on the dealer's statement; balance and DBS usage were refreshed. A due-date reminder was scheduled 3 days ahead. - Result: dealer scorecard up to date
The order was posted to the Q4 target: 84% achieved, campaign points added. The regional sales manager saw the over-limit exception in the weekly summary. Phone calls or messages: zero.
Every order is one record: lines, dealer price, discount, limit check, approval, ERP number and shipment status together. The dealer sees the same record on its own screen.
Yapı Market A.Ş. · Platinactive14 kalem · 148.600 TLapproved400.000 TL · %108exception approvalSO-2026-5531transferred2 koli · kargo takipliin transitDealer home page, campaign center, return form
Sample screens: orders and balance on one screen for the dealer, the campaign center for marketing, the return/warranty form for service.
| Product | Qty | Price | Stock |
|---|---|---|---|
| Tile adhesive 25 kg | 120 | 214 TL | var |
| Grout 20 kg | 80 | 168 TL | var |
| Waterproofing 20 kg | 40 | 1.240 TL | 12 koli |
| Primer 10 L | 24 | 390 TL | var |
How does it work in your dealer network?
Pick your industry to see which portal screens come ready on day one and what is shaped by your channel structure.
White goods, small appliances, air conditioners: dealer orders, serial-number warranty and service returns in one portal.
The dealer orders with its own price list and campaigns; serial-number warranty registration opens at the point of sale, return and service requests route to the authorized service. Seasonal campaigns are published by segment.
- Seasonal campaigns and pre-ordersSummer AC pre-orders, tiered discounts; participation tracked by region.
- Serial-number warranty registrationThe dealer enters the serial no at sale; warranty period and service history on the product card.
- Display and return managementDisplay units, damaged deliveries and return requests with photos; service approval.
- Target and incentive trackingCategory targets, campaign points and earned incentives visible to the dealer.
Hundreds of SKUs, case and pallet rules, site delivery: let the dealer order fast and the warehouse plan.
Quick order (product code, Excel upload, reorder), case/pallet multiples, live stock from the regional warehouse and site delivery addresses; payment terms and DBS limits checked on every order.
- Quick and bulk ordersUpload 200 lines by Excel, case-multiple rounding, regional warehouse stock.
- Site delivery addressA different delivery address per order; truck plan to the warehouse.
- DBS and terms checkBank DBS limit from the ERP; regional sales approval when exceeded.
- Price list distributionNew lists published with an effective date; earlier orders keep their prices.
Part numbers, equivalents and vehicle fit; distributor and sub-dealer in the same portal.
OEM/equivalent part codes, vehicle fit lists and live stock; the distributor's sub-dealers order at their own discount and roll up into the distributor scorecard. Returns and warranty are tracked per part.
- Part code and equivalent searchCart by OEM code, equivalent and vehicle fit; stock from the nearest warehouse.
- Multi-tier dealer structureDistributor → sub-dealer; each tier with its own prices and limits.
- Urgent part ordersSame-day dispatch rule; carrier integration and tracking.
- Part warranty and returnsWarranty part returns with photo and fault code; service approval.
Daily orders, shelf life and route plans: the distributor orders in the morning, the truck leaves in the afternoon.
Distributors and chain customers order fast with daily/weekly order templates; shelf-life, minimum-order and route-day rules are in the form; waste and return reports come with photos.
- Recurring order templatesWeekly order template; update and send with one tap.
- Route day and cut-off timeOrder cut-off by region; later orders move to the next route.
- Waste, returns and shelf lifeShort-dated product returns with photos; sales approval, credit note.
- Promotions and shelf shareCampaign participation, shelf photo upload, points.
New product launches, display materials and campaigns: dealers and stores informed at the same time.
Launch pre-orders, display stands and marketing material requests, campaign participation and shelf photos in one portal; franchise and dealer stores with their own prices and targets.
- Launch pre-ordersPre-order window for new products; quota and segment rules.
- Material and display requestsStand, tester and brochure requests; marketing approval, shipping.
- Campaign participation and proofShelf photo upload; points and earned incentives.
- Store-level targetsFranchise/dealer store scorecard; regional manager comparison.
Live in four steps, in-house
- 01
Discovery
Dealer segments, price lists, discount and limit rules, order and return processes are mapped together. The current path of orders arriving by phone and message is documented.
- 02
Configuration
Dealer hierarchy, segments, price lists and approval rules are set up; the portal look is adapted to your brand. Campaign and return forms are built in the designer.
- 03
Integration
ERP (accounts, stock, orders, invoices), DBS/bank, carrier and CRM connections; dealer users are created in bulk from ERP account cards.
- 04
Go-live and rollout
Live with pilot-region dealers; dealer training by short videos and live sessions; order-channel share is tracked in the usage report and regions are added in turn.
Start with one module, grow on the shared platform
All 12 modules share the same user directory, authority matrix, workflow engine and audit trail; they run on-premise or in your own cloud.
Runs in-house
Dealer, pricing and account data never leaves the company; the portal runs on-premise or in your own cloud. KVKK rules and retention periods apply to dealer user data.
Dealers see only themselves
Prices, discounts, balances and campaigns are authorized per dealer and segment; no dealer can see another dealer's prices or data. Internal roles come from the same authority matrix.
Audit trail
Every order, price change, limit exception and return decision: who, when, with which reason; exportable, immutable record. Price list versions are kept.
Shared platform
The portal shares the same user directory and workflow engine with CRM, financial workflows and the other modules; dealer approvals, return flows and support requests run on the same engine.
The dealer portal works together with the sales and finance modules
CRM & Sales OperationsDealer card, visits and targets live in the CRM; orders and scorecards from the portal post to the same dealer record.
Financial WorkflowsLimit exceptions, credit notes and collection approvals in the finance team's flow; statements and due-date reminders from the same data.
Sales & Quote AgentDrafts the quote for a dealer request, applies campaign and pricing rules; the sales rep approves.Common questions
How will we train our dealers, and will they use it?
The portal works with the cart logic anyone with e-commerce habits already knows; a 10-minute video per dealer and live support in the first week are usually enough. Start with a pilot region; the usage report shows which dealers still order by phone and the regional sales team follows up.
Does it work on mobile?
Yes. The dealer home page, ordering, balance, campaigns and the return form work in the mobile browser and app; order confirmation, shipment and due-date notifications arrive as mobile push.
Can one dealer see another dealer's prices?
No. Price lists, discounts, balances and campaigns are authorized per dealer and segment; each dealer sees only its own terms. Which internal users see which dealers is also defined by role and region.
Does it connect to our existing ERP and accounting system?
Yes. Accounts, stock, prices and orders are read from the ERP; approved orders are written to the ERP as sales orders, invoices and collections flow back to the statement. DBS/bank and carrier connections are scoped in discovery.
What happens to an order when the credit limit is exceeded?
The order is not rejected; by rule it goes to regional sales or finance approval. The dealer sees the reason and expected time on screen; the approver reviews terms, payment commitments and history on one screen. Thresholds and approvers follow your rules.
On-premise or cloud?
Both are possible. The portal runs on-premise or in your own cloud account; dealers access it over the internet and company data stays inside. The choice is settled in discovery.
Do we have to buy the other modules with it?
No. The dealer portal is installed on its own and works with your ERP. When CRM and Financial Workflows are added, dealer cards, collections and approval flows merge on the same platform; no reinstallation.
Let's move your dealer network to the portal together
In a 30-minute demo we place an order through the eyes of one of your dealers: see the price list, limit check, ERP transfer and statement live.